Jiang, Z., Wang, W. and Benbasat, I. (2005) "Multimedia-based
Interactive Advising Technology for Online Consumer Decision Support,"
Communications
of the ACM (48:9), 92-98.
Komiak, S., Wang, W., and Benbasat, I. (2005) "Trust
Building in Virtual Salespersons versus in Human Salespersons:
Similarities and Differences," e-Service
Journal (3:3), 49-63.
Refereed Conference Papers
Komiak, S.X., Wang,
W. and Benbasat, I. (forthcoming) "Comparing Customer Trust
in Virtual Salespersons with Customer Trust in Human Salespersons",
in The Proceedings of the 38th Hawaii International Conference
on System Sciences (HICSS), Hawaii, USA. HTML
Abstract | PDF
Abstract (12k) |
Wang, W. and
Benbasat, I. (2004) "Trust and TAM for Online Recommendation
Agents", in The Proceedings of the Tenth Americas Conference
on Information Systems (AMCIS), New York, USA. Best
Paper Nominee.
HTML Abstract | PDF
Abstract (12k) |
Wang, W. and
Benbasat, I. (2003) "An Empirical Investigation of Intelligent
Agents for E-Business Customer Relationship Management: A Knowledge
Management Perspective" in The Proceedings of the 11th European
Conference on Information Systems (ECIS), Naples, Italy.
Best Paper Nominee.
HTML Abstract | PDF
Abstract (12k) |
Other Publications
Wang, W. and
Shi, Z. (2000) "China's Electronic Commerce Development Strategies
against Global Trends," Journal of the Asian and Pacific
Development Center (2:1), Malaysia.
Wang, W. (2000)
"An Exploratory Study on the Evaluation System of Technology
& Education Development Strategies in China," Journal of
Tsinghua University (15:4), China, (In Chinese).
Wang, W. (1999)
"Status Quo of World Electronic Commerce Development and China's
Development Strategies of Electronic Commerce," Journal of
Tsinghua University (14:4), China, (In Chinese).
"Trust and TAM for
Online Recommendation Agents," Presented at the Tenth Americas
Conference on Information Systems, New York, USA, August 2004.
"Trust and Distrust
Building Processes in Online Recommendation Agent: A Process-Tracing
Analysis," Presented at MIS Workshop, Sauder School of Business,
the University of British Columbia, Vancouver, Canada, February
2004.
"An Empirical Investigation
of Intelligent Agents for E-Business Customer Relationship Management:
A Knowledge Management Perspective," Presented at the 11th European
Conference on Information Systems, Naples, Italy, June 2003.
"The Use of Explanations
to Increase Users' Trust in Recommendation Agents in Online
Shopping," Presented at MIS Workshop, Sauder School of Business,
the University of British Columbia, Vancouver, Canada, May 2003.
Natural Sciences and Engineering Research Council of Canada
(NSERC) 5-year research grant, student investigator with Dr.
Izak Benbasat, 2003.
Dean Earle D MacPhee Memorial Fellowship in Commerce and Business
Administration, the University of British Columbia, 2001-2002,
and 2002-2003.
International Partial Tuition Fee Scholarships, Faculty of Graduate
Studies, the University of British Columbia, 2000-2001, 2001-2002,
2002-2003, and 2003-2004.
Lusztig Fellowship, the University of British Columbia, 2000-2001.
"Three-excellent Student" of Beijing City, Beijing China, 1998-1999.
First Class Prize, Famatong Fellowship, Tsinghua University,
China, 1998-1999.
December 9th Fellowship, Tsinghua University, China, 1997-1998.
First Class Prize, The Don's Eastern Fellowship, Tsinghua University,
China, 1995-1996.
First Class Prize, Tsinghua Excellent Student Fellowship, Tsinghua
University, China, 1994-1995.
